BEFORE YOU LEAVE HOME
Please ensure you bring your own face covering. You will not be allowed on the pontoon or RIB without it.
Please ensure you have made your booking with us in advance online or by telephone.
Check the weather on the day of your trip. Ensure you bring along suitable clothing where necessary. We are unable to offer any wet weather clothing or loan kit. Please remember: No naked bodies! Wear a T-shirt at least!
If any of your party are showing any symptoms of Covid19, please do not leave home and contact our team immediately.
ON ARRIVAL WITH US
You will be checked in verbally at a safe distance by our shore crew. Please do not bring along a paper copy of your booking confirmation but instead have a copy on your phone (email or photo).
We ask passengers to arrive 15 minutes before departure, for check in, kit-up and a safety brief. If you arrive earlier you will not yet have access to the pontoon because of social distancing measures.
SANITATION AND HYGIENE
Wash your hands!
A hand sanitising station is provided for you upon arrival. Vessels will be fully sanitised at the start of day, between trips and again at the end of the day.
Areas with regular hand contact, such as handrails and tables, will be cleaned with disinfectant on a regular basis.
Fully sanitised lifejackets will be issued and kit up instructions, safety announcement will be given by our crew from a safe distance. The crew will also ensure they have been fitted correctly prior to allowing you to board our vessels.
Our crew will be positioned at the helm during your trip which observes the safe social distancing protocol.
We will be using contactless IR thermometers to screen all employees prior to the start of their workday.
All of our crew will be wearing face coverings at all times. We will supply PPE to all of our crew at the start of each day and will also have a spare supply onboard our vessels.
Groups of up to 11 passengers from the same household can hire the boat for their own private use and we are happy to discuss bespoke requests / transfers.
Any person displaying signs of Covid19 will have their temperature taken via a non-intrusive contactless IR thermometer. If the reading does not comply with NHS guidelines neither them nor anyone from their party will be allowed on our vessels.