FAQs

Contacting us

Call a member of the LBRC team on: 07971 25 85 15

or email us here: crew@lymebayribchater.co.uk


You can view our full COVID-19 policy by clicking this link

 

Finding us

Use the post code DT6 4HA to find us.

parking & finding us
parking & finding us

Best car parking is in the Long Stay opposite The Haddon House Hotel.

LBRC operates from the passenger pontoons by the bridge, in the inner harbour, about a 4-6 minute walk from the car park – look for our flags

 

LOOK!
LOOK!

Terms and Conditions

LBRC have a minimum age policy of 5 years, with an adult, if the sea state is flat calm.

  • This age is then raised, at the Skippers discretion, as the wind speed/wave size increases.
  • Passengers are made aware of this rule from the outset.
  • This age may increase or decrease throughout the day without notice depending on the sea state and wind.
  • The Skippers word is final.
  • Child age range 5 years – 11 years inclusive.

LBRC adopt this policy to prevent against back injury, spinal compression injury, shaking injury to a child

  • Crew will supply and fit every passenger with an auto inflate life jacket.
  • Children/juniors will be issued with a life jacket specific to their size and weight
  • Your skipper will give a full safety briefing before you go to sea.
  • Any person inflating/setting off a life jacket outside of an emergency or under instruction from the skipper will be charged £20 per jacket.

LBRC is a member of the Profession Charterers Association and operates by the ‘RIB Code of Conduct’ set out by them.


Gift Voucher Terms

  •  LBRC Gift Vouchers are valid for the named or number of people shown on each voucher only.
  • Voucher places MUST be pre booked via telephone or email.
  • No cash alternative is offered.
  • Vouchers expire on the date shown.

Clothing and Footwear

T-shirts (at least!) must be worn under your lifejacket. (please, no naked bodies)

Footwear isn’t always essential.

Please do not wear wellington boots or muddy foot wear on the RIBs.

LBRC has water proofs available for passengers should the need arise.

We suggest asking your skipper or the LBRC staff prior to you event about suitable clothing for your trip

yes, that is SNOW
yes, that is SNOW

Suitability to Travel

  • Any person deemed unfit to travel through misuse of alcohol or drugs shall not be permitted aboard any LBRC vessel.
  • Any person not able bodied enough to embark/disembark unassisted will be strongly advised not to travel (offer of a hand / at skippers discretion)
  • Any person with neck, back, hip or knee conditions or, any person who is pregnant will be strongly advised not to travel aboard any LBRC vessel. [at skippers discretion]

Cancellation

  • If trip is cancelled by LBRC due to weather conditions/sea state, voucher is valid for re use
  • If a booked party fail to show for booked trip without notice, voucher is no longer valid
  • Please bear in mind that the weather is liable to change and may differ locally – your safety is our priority
  • Lifejackets set off outside of any emergency situation will be charged at £20 each.

Bookings & Deposits

  • LBRC require a deposit of £100 to secure any charter. [excl. Quayside Trips]
  • This deposit is NON-REFUNDABLE unless WE [LBRC] cancel your booking due to the sea conditions.
  • An alternative location and/or date will be offered to honour your booking.
  • Payments can be made in cash, online transfer, via our website payments page or by card using our automated telephone line.
  • Prices quoted on this website are for trips & charters from West Bay Harbour only. Trips & charters from any other harbour, marina or port will incur a mobilisation fee.

Access Statement

Where ever and when ever possible, LBRC will do it’s best to give YOU access to the water, unfortunately, due to the nature of Nature, this isn’t always going to happen! This PDF will cast some light onto accessibility of your time on the water with us, from arrival to departure. Please take the time to consult this document and DO NOT HESITATE to contact us should you have ANY queries.

We are here to help!

 CLICK HERE TO VIEW THE PDF

 

LYME BAY RIB CHARTER COVID19 PRECAUTIONS

PLEASE SCROLL DOWN TO READ MORE

BEFORE YOU LEAVE HOME

Please ensure you bring your own face covering. You will not be allowed on the pontoon or RIB without it.

Please ensure you have made your booking with us in advance online or by telephone.

Check the weather on the day of your trip. Ensure you bring along suitable clothing where necessary. We are unable to offer any wet weather clothing or loan kit. Please remember: No naked bodies! Wear a T-shirt at least!

If any of your party are showing any symptoms of Covid19, please do not leave home and contact our team immediately.

ON ARRIVAL WITH US

You will be checked in verbally at a safe distance by our shore crew. Please do not bring along a paper copy of your booking confirmation but instead have a copy on your phone (email or photo).

We ask passengers to arrive 15 minutes before departure, for check in, kit-up and a safety brief. If you arrive earlier you will not yet have access to the pontoon because of social distancing measures.

SANITATION AND HYGIENE

Wash your hands!
A hand sanitising station is provided for you upon arrival. Vessels will be fully sanitised at the start of day, between trips and again at the end of the day.

Areas with regular hand contact, such as handrails and tables, will be cleaned with disinfectant on a regular basis.

Fully sanitised lifejackets will be issued and kit up instructions, safety announcement will be given by our crew from a safe distance. The crew will also ensure they have been fitted correctly prior to allowing you to board our vessels.

Our crew will be positioned at the helm during your trip which observes the safe social distancing protocol.

We will be using contactless IR thermometers to screen all employees prior to the start of their workday.

All of our crew will be wearing face coverings at all times. We will supply PPE to all of our crew at the start of each day and will also have a spare supply onboard our vessels.

Groups of up to 11 passengers from the same household can hire the boat for their own private use and we are happy to discuss bespoke requests / transfers.

Any person displaying signs of Covid19 will have their temperature taken via a non-intrusive contactless IR thermometer. If the reading does not comply with NHS guidelines neither them nor anyone from their party will be allowed on our vessels

I have read and agree with the instructions outlined above.