Terms and Conditions

 

LBRC have a minimum age policy of 5 years, with an adult, if the sea state is flat calm.

  • This age is then raised, at the Skippers discretion, as the wind speed/wave size increases.
  • Passengers are made aware of this rule from the outset.
  • The Skippers word is final.
  • Child age range 5 years – 11 years inclusive.

LBRC adopt this policy to prevent against back injury, spinal compression injury, shaking injury to a child

 

Gift Voucher Terms

  •  LBRC Gift Vouchers are valid for the named or number of people shown on each voucher only.
  • Voucher places MUST be pre booked via telephone, email or online using the voucher code given.
  • No cash alternative is offered.
  • Vouchers expire on the date shown.

 

Suitability to Travel

  • Any person deemed unfit to travel through misuse of alcohol or drugs shall not be permitted aboard any LBRC vessel.
  • Any person not able bodied enough to embark/disembark unassisted will be strongly advised not to travel (offer of a hand / at skippers discretion)
  • Any person with neck, back, hip or knee conditions or, any person who is pregnant will be strongly advised not to travel aboard any LBRC vessel. [at skippers discretion]

 

Cancellation – QUAYSIDE

  • If LBRC cancels your quayside trip due to sea state or not achieving the minimum number of sold seats, you will be contacted and rebooked.
  • A full refund will be given if LBRC is unable to fulfil your booking.

Cancellation – VOUCHERS

  • VOUCHER: If trip is cancelled by LBRC due to weather conditions/sea state, voucher is valid for re use
  • If a booked party fail to show for booked trip without notice, voucher is no longer valid

 

  • Lifejackets set off outside of any emergency situation will be charged at £20 each.

 

Bookings & Deposits

  • LBRC require a deposit of £100 to secure any charter. [excl. Quayside Trips]
  • This deposit is NON-REFUNDABLE unless WE [LBRC] cancel your booking due to the sea conditions.
  • An alternative location and/or date will be offered to honour your booking.
  • Prices quoted on this website are for trip & charters from West Bay Harbour only. Trips and charters from any other harbour, marina or port will incur a mobilisation fee.

 

 

LYME BAY RIB CHARTER COVID19 PRECAUTIONS

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BEFORE YOU LEAVE HOME

Please ensure you bring your own face covering. You will not be allowed on the pontoon or RIB without it.

Please ensure you have made your booking with us in advance online or by telephone.

Check the weather on the day of your trip. Ensure you bring along suitable clothing where necessary. We are unable to offer any wet weather clothing or loan kit. Please remember: No naked bodies! Wear a T-shirt at least!

If any of your party are showing any symptoms of Covid19, please do not leave home and contact our team immediately.

ON ARRIVAL WITH US

You will be checked in verbally at a safe distance by our shore crew. Please do not bring along a paper copy of your booking confirmation but instead have a copy on your phone (email or photo).

We ask passengers to arrive 15 minutes before departure, for check in, kit-up and a safety brief. If you arrive earlier you will not yet have access to the pontoon because of social distancing measures.

SANITATION AND HYGIENE

Wash your hands!
A hand sanitising station is provided for you upon arrival. Vessels will be fully sanitised at the start of day, between trips and again at the end of the day.

Areas with regular hand contact, such as handrails and tables, will be cleaned with disinfectant on a regular basis.

Fully sanitised lifejackets will be issued and kit up instructions, safety announcement will be given by our crew from a safe distance. The crew will also ensure they have been fitted correctly prior to allowing you to board our vessels.

Our crew will be positioned at the helm during your trip which observes the safe social distancing protocol.

We will be using contactless IR thermometers to screen all employees prior to the start of their workday.

All of our crew will be wearing face coverings at all times. We will supply PPE to all of our crew at the start of each day and will also have a spare supply onboard our vessels.

Groups of up to 11 passengers from the same household can hire the boat for their own private use and we are happy to discuss bespoke requests / transfers.

Any person displaying signs of Covid19 will have their temperature taken via a non-intrusive contactless IR thermometer. If the reading does not comply with NHS guidelines neither them nor anyone from their party will be allowed on our vessels

I have read and agree with the instructions outlined above.